Terms & Conditions
Last updated: 12 February 2026
These Terms & Conditions govern your use of zendesignen.com and the services offered by Zendesignen Pty Ltd (ABN 68 217 354 926, ACN 634 892 157), incorporated in New South Wales, Australia in 2019. By using our website or engaging our services you agree to these Terms.
1. Definitions
"Zendesignen", "we", "us", "our" means Zendesignen Pty Ltd. "Client", "you", "your" means the person or entity that uses our website or engages our services. "Services" means the financial literacy, eligibility assessment and grant application consulting services we provide.
2. Nature of our services
Zendesignen is an independent private consultancy. We provide general financial literacy information and administrative assistance with applications for Australian government payments, grants and tax offsets. We are not an Australian Government agency. Where formal tax agent services are required, they are delivered under Tax Agent Number 26 041 928 registered with the Tax Practitioners Board of Australia.
3. Eligibility and accuracy
Eligibility for any Australian government program is determined solely by the relevant agency (including the ATO, Services Australia, AusIndustry and state authorities). You are responsible for providing accurate, complete and up-to-date information. We rely on the information you provide and are not liable for outcomes based on incorrect or incomplete information.
4. Fees
Your first eligibility check and consultation are free. Any paid service (such as lodging an application on your behalf) will be quoted in writing and requires your express acceptance before we begin. Fees are payable in Australian dollars and include GST where applicable.
5. Consumer guarantees
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), including a guarantee that services will be provided with due care and skill. Nothing in these Terms excludes, restricts or modifies any right or remedy under the ACL.
6. Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim arising from our services is limited to re-supplying the services or refunding the fees paid by you for the relevant service. We are not liable for indirect or consequential loss, including loss of profits or loss of opportunity to claim a government benefit that was never granted by the relevant agency.
7. Intellectual property
All content on zendesignen.com — including text, graphics, logos, written advice and downloadable materials — is owned by Zendesignen Pty Ltd or its licensors and is protected under Australian copyright law. You may not reproduce, distribute or create derivative works without our prior written permission.
8. Website use
You agree not to misuse our website, attempt to gain unauthorised access, disrupt its operation, or use it for any unlawful purpose. We may suspend or terminate your access at our reasonable discretion.
9. Governing law
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.
10. Contact
Zendesignen Pty Ltd, Level 14, 1 Margaret Street, Sydney NSW 2000, Australia. Email: legal@zendesignen.com. Phone: +61 2 8073 1940.